Questions worth asking

Yes. You keep your WhatsApp Business Account, your number and your entire message history. You share access with our app and can withdraw it whenever you like. We never take custody of it.

You pay Meta directly for conversations at their published rates, with nothing added by us. Most competitors resell those messages at a markup. Replies inside the 24-hour service window are free, and the first 1,000 service conversations each month are free.

No, and the distinction matters. Meta banned general-purpose chatbots on WhatsApp from 15 January 2026. Structured business bots for bookings, support and sales are explicitly still allowed. Ours follows a script a human approved and declines anything outside it. No AI model ever writes a reply to your customer.

Only in setup. It reads what we tell it about your business and drafts the conversation, which we then review line by line before anything goes live. By the time a customer sees it, it is a fixed script.

The bot is configured in an afternoon, because your industry is already built. The real wait is Meta approving your message templates, which takes a few hours to 48 hours and is reviewed separately per language. We submit those on day one.

Adding an industry is configuration, not development. The conversation shapes already exist; what changes is the questions and the wording.

The bot answers the common ones from a list you approve, then carries on from exactly where it was. If it cannot help, it fetches a person and passes on everything the customer already said, so nobody has to repeat themselves.